Living in a sectional title scheme has many benefits yet, living in close proximity to others can have certain challenges, especially if you have to deal with the property manager resolving unexpected issues.
Residents of communal owned properties, including sectional title schemes and homeowners’ associations, can now complain to a statutory dispute-resolution service if they believe their complexes are being mismanaged or if they have a dispute with another resident. There’s nothing wrong with complaining about issues that are invasive, however there are more workable approaches that will ensure an amicable resolution.
Property managers are responsible for the physical management of the property, including regular maintenance and emergency repairs.
Firstly you need to ask yourself if you have a valid complaint and even if you feel you do, does the situation really warrant instant action, should you just learn to live with it, or should the response be postponed until you’ve calmed down? As a property management consultancy agency, we always keep to the same formula. We can only act on a written complaint, stating date, time and incident. All complaints will always be handle with confidentiality.